FAQ

Last updated: 1 September 2026 · Deutsch

Short answers to the questions that come up most — about limits not showing, keys, folders, pricing and the two separate apps. Nothing here replaces the Privacy Policy or the Security page; it just points at them where they have the full answer.

Why can't I see my limits?

Every card fetches directly from its own provider, so it only shows numbers once that specific service is connected — sign in to Claude, or add the matching key in Settings → Accounts. A card with nothing configured for it stays empty on purpose rather than guessing at a figure. If a card is configured but its request fails, it shows a plain-language error of its own — no internet connection, service unreachable, and so on — with a Retry right there on the card, instead of raw system text.

Do I need a ChatGPT subscription?

You need whatever lets you use ChatGPT and Codex in the first place; the card itself adds no requirement of its own. On the Mac, AI-Cockpit currently reads the local Codex installation's session logs, so the card works automatically once the ChatGPT app with Codex is installed and signed in — there's nothing to enter in AI-Cockpit for this one. (Version 6.5, currently in review, switches this to a live fetch after a one-time sign-in, so the card will no longer depend on a locally logged session.) On iPhone and iPad there is no local Codex install to read from, so the mobile app has you sign in to ChatGPT directly instead.

Where are my keys stored?

On the Mac, every API key and Claude sign-in token lives exclusively in the macOS Keychain, tied to that one device. On iPhone, iPad and Apple Watch it is the device's own keychain — the Watch itself never holds a credential at all; it only receives figures already computed on your paired iPhone. Nothing is copied to a server of ours, and a key leaves the device only as authentication toward the provider it belongs to.

Why does the Mac app ask for a folder?

The Active Sessions card reads Claude Code's own session files from ~/.claude, and the ChatGPT/Codex card reads Codex's logs from ~/.codex — that is the only way to show what those tools are doing on your Mac. The Mac App Store build is sandboxed, so it has to ask for that folder explicitly; access is read-only, granted once, and can be released again any time through "Reset everything" in Settings.

Why does it want an admin key for OpenAI or Anthropic?

OpenAI and Anthropic only expose cost and usage figures through their admin-level API keys — an ordinary project key returns nothing there, so there is no gentler option for this one card. AI-Cockpit only ever reads with that key: it creates, changes and deletes nothing in your account. The full account of what the key can and can't do is on the Security page.

Why does my GitHub Copilot card show nothing?

GitHub only exposes Copilot usage figures for personally paid plans. If your seat is managed by a company or organization, GitHub reports usage at the organization level only — there is no per-user figure for the app to read, on either Mac or iPhone.

Why do I see ChatGPT credits but no Claude credits?

Because only one of the two hands them out. OpenAI exposes credit and reset figures through the same interface the app already uses for your ChatGPT quotas. Anthropic offers no equivalent for a personal Pro or Max plan — their documented admin interface covers organisations only, and the one route that does carry the figure would require handling your browser session cookie, which this app will not do (see the Security page). It is not a missing feature on our side; the number simply is not available to a third-party app.

What does the app actually cost?

Nothing. Both apps are free — AI-Cockpit for Mac on the Mac App Store, AI Cockpit Mobile for iPhone, iPad and Apple Watch on the App Store. No subscription, no account, no ads, nothing sold on the side. There is a tip jar under Settings → About if you want to leave something: Espresso, Cappuccino or Dinner. It unlocks nothing and changes nothing about the app — it is in AI Cockpit Mobile today; on the Mac it arrives with 6.5, which is in App Store review. The subscriptions and API credit the app displays are ones you already hold and pay for directly at Anthropic, OpenAI, Moonshot and the rest — the cockpit adds no cost of its own.

Is there a trial version?

There is no separate trial, but demo mode does the same job once you have installed the app. On the Mac it shows up in the setup assistant on first launch and afterwards in Settings → Accounts → "Try it out"; on iPhone and iPad, tap "Sign in" on the Claude card and then "View demo". Every card fills with sample figures, with no sign-in and no keys entered anywhere. Nothing is fetched and nothing you configure later gets overwritten while it runs. Since the app is free, there is nothing to decide beforehand anyway: install it, look around in demo mode, then sign in — or don't.

How do I get a refund?

The apps themselves are free, so there is nothing to refund. If you left a tip and changed your mind, that goes through Apple, not through us, since Apple handles the payment. File the request at reportaproblem.apple.com.

Why are Mac and iPhone two separate apps?

They have their own bundle identifiers and their own App Store listing — AI-Cockpit for Mac (com.ipstyle.aicockpit) and AI Cockpit Mobile for iPhone, iPad and Apple Watch — built from the same shared core but published on their own. Since both are free, this costs you nothing beyond two downloads. They do not share settings or sign-ins either: each device keeps its own credentials in its own keychain, which is deliberate (see the security record).

Does the app collect data?

No. AI-Cockpit has no server of its own, no telemetry and no analytics — it is a native app that talks directly to the providers you configure. For the full picture, including this website's own server logs and its optional feedback form, see the Privacy Policy.